Last modified: December 30, 2019
Here are the key things We’d like to bring to your attention:
- Acquire Health does not sell or share your personal medical data–information regarding your prescription drugs that are linked to your name, contact information, and other personal data you provide Us.
- In limited cases, Acquire Health uses personal medical data, which is linked to your name and contact information, to fulfill a request you have made (for example, sending you a prescription discount card, etc.), and to tell you about programs We believe may be of interest to you.
- Typically, medical data is in reference to a prescription you’ve filled through Us: the drug class, name, dosage, form, and quantity. Unless you’ve given it to Us, We don’t have access to the rest of your medical history.
Information We Collect and How We Use It
Most of the medical data that Acquire Health collects from you is not linked to your name or contact information. The few instances where We collect medical data from you and it does link to your name or contact information include:
- Information You Provide to Us on Our Site
Generally, Acquire Health does not collect the name and contact information of visitors to Our Site. However, if you request to receive certain services (for example, sending you a prescription discount card, etc.), you will need to provide Us with some personal information so that We can fulfill this request. We will tell you what information is required and what information is optional. By providing your personal information, you agree to let Us use such personal information in order to provide your requested service and to reach out to you about programs We believe may be of interest to you. Here are some examples where you might provide Us with your personal information that could be linked to your medical information:
- In order to receive a prescription discount card and/or coupon via email or text, you will need to provide Us your email address or phone number where We can text you. We will use the information provided to tell you about programs We believe may be of interest to you.
- If you request a prescription discount card and/or coupon via mail, you must give Us your name and mailing address. We will use the information provided to tell you about programs We believe may be of interest to you.
- You automatically sign up for free Acquire Health email updates when you request a Acquire Health discount card and/or coupon be sent via email. You have the option to opt out of receiving these updates. This opt out messaging will appear at the bottom of every email sent to you and will provide you with the ability to opt out of the free Acquire Health
- If you don’t want to receive any form of direct contact from Us, whether it is email, information on discounts or promotional offers, or you want Us to remove all your information, all you have to do is contact Us.
- Information You Provide to Our Marketing Partners
Sometimes We offer marketing materials from a third party. You can opt into receiving them by agreeing to provide Us with your name, contact information and, if you choose to, your medical information. We use this data to fulfill your request for Acquire Health materials and as specified in these marketing campaigns. If you receive materials you don’t want from Us, please email Info@AcquireHealth.com and We’ll remove your contact info from Our marketing lists.
- Information You Provide to Your Health Care Professionals
Some health care professionals who use Acquire Health may text or email you a discount card and/or coupon with your permission. In order to receive the discount card and/or coupon from your health care professional, you must provide your phone number or email address. By providing your health care professional with your phone number or email address, you are requesting to be contacted with prescription-related information, and you acknowledge that there may be some risk that the message could be read by a third party. We use this information to assist in sending you the discount card and/or coupon and to provide you with prescription savings opportunities.
- Information You Provide in Communications with Us
When you contact us by email or other communications, you may provide Us with your name, contact information and, if you choose to provide it, your medical information. We use this information to respond to you and to try and fulfill your request.
- Information from Cookies
If you request a Acquire Health discount card and/or coupon, information collected by cookies can be associated with your Acquire Health membership account information. (Read more about what information is collected by cookies below.) We use this information to provide you with better, faster service, particularly for recurring visits.
There are other places where Acquire Health collects data that does not include your name and contact information, including the following. We, like many other websites on the internet, collect this data to remember information about you and your preferences. This way, We can provide you with better, faster service, particularly when you return to Our Site.
- Information from Logs
When you access Acquire Health Services, Our servers automatically record certain information. These logs include information such as the date and time you access Our Site, the browser you are using, and other common browser information. We will use this log information to help diagnose problems with Our server and to administer Our Site. Your log information also may be used to gather broad demographic information.
- Information from Location
When you are using Acquire Health with a browser or mobile device, you may enter a location or give Acquire Health permission to access your location. Acquire Health collects and stores that information.
- Passive Information Collection
As you navigate through this Site, certain anonymous information can be passively collected (that is, gathered without you actively providing the information) using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream). Your Internet browser automatically transmits to this Site some of this anonymous information, such as the URL of the website you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using.
- More Information about Cookies
A “cookie” is standard internet technology used to store and track visitor information. It is a bit of information that a website sends to your web browser that helps the website remember information about you and your preferences.
To learn more about cookies and how to specify your preferences, please search for “cookie” in the “Help” portion of your browser.
We may use remarketing with Google and other remarketing providers to advertise online. We may place cookies, tags, pixels, SDKs and other tracking technology on your computer or other devices, or otherwise collect your personal information to assist Google, Facebook, other third parties, or Acquire Health to feed advertisements or to send direct mail campaigns to you based on your past visits to Acquire Health and other websites; and We may also allow other third parties, including Google, to do so as well. However, We never provide advertisers or any other third parties any information that reveals a personal health condition or personal health information.
- Advertising on Acquire Health
We may use third-party advertising companies to serve ads when you visit Our Site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.
- Internet Protocol (IP) Addresses
A website may use Internet Protocol (IP) addresses. An IP address is a number assigned to your computer by your Internet service provider so you can access the internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the internet), rather than static (unique to a particular user’s computer). The IP address can be used to diagnose problems with a server, report aggregate information, determine the fastest route for your computer to use in connecting to this Site, and administer and improve the Site.
- Information from “Internet Tags”
“Internet Tags” are also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs, and are smaller than cookies and tell the Site server information such as the IP address and browser type related to the visitor’s computer. Tags may be placed both on online advertisements that bring people to the Site and on different pages of the Site. Such tags indicate how many times a page is opened and which information is consulted. “Navigational data” (log files, server logs, and clickstream data) are used for system management, to improve the content of the Site, market research purposes, and to communicate information to visitors.
- Google Analytics Demographics and Interest Information
The Site relies upon data from Google Analytics Demographic and Interest reporting. This feature permits Acquire Health to view demographic information as well as other information aggregated from visitors to the Site. This data does not include personally identifying information.
Information We Receive from Pharmacy Benefit Managers
Most prescriptions in the United States, including prescriptions filled through the use of discount cards and/or coupons or insurance cards, are administered by Pharmacy Benefit Managers (PBMs). The purchases result in the pharmacy reporting patient data back to the PBM that provides the benefit. When you use a card and/or coupon provided by Acquire Health, We receive information about the transaction from the corresponding PBM.
Acquire Health does not sell or share personal health information with third parties. We also maintain security safeguards to protect private information.
When Do We Share Your Personal Information with A Third Party?
Acquire Health rarely shares information with a third party that associates you personally with your specific medical information. When We do disclose your personal information in conjunction with your specific medical information, Acquire Health ensures that these third parties are bound to comply with federal standards as to how to treat medical data that is linked with your name, contact information and other personal identifiers. Here are some examples of when We do share your personal contact information.
- We may share your name and address with others if you request a discount card and/or coupon to be mailed to the address you provided, and that information may only be shared with the third parties We use to fulfill discount card and/or coupon requests.
- We may use other companies to perform services including, without limitation, facilitating some aspects of Our Site, sending email, fulfilling purchase requests, and serving, customizing or delivering marketing or ads. These other companies may be supplied with or have access to your information solely for the purpose of providing these services to Us or on Our behalf. They do not have any independent right to use or disclose your information.
- We may share personal information about you to respond to subpoenas, court orders, or other legal process, or to exercise Our legal rights or defend against legal claims.
Acquire Health may transfer its user database, including personal information contained therein, to a third party who acquires all or substantially all of the assets or stock of Acquire Health whether by merger, acquisition, reorganization or otherwise.
How to Control Use of Your Personal Information
Acquire Health will retain information We collect from you indefinitely. If you would like to delete the personal information you provided Us or otherwise limit the use of the personal information you provided Us, please contact Us at Info@AcquireHealth.com. Keep in mind that there are cases where We are required by law to keep a copy of the data, such as to comply with CAN-SPAM (if you request that We do not email you, We need to keep a copy of your email on Our do-not-email list so that We can keep complying with your request).
Note to California Residents
If you are a California resident, California Civil Code Section 1798 provides you with certain rights with regard to the collection, disclosure or sale of your personal information. For more information about these rights, or to submit a verifiable consumer request, please call our toll-free telephone number 844-607-0546 or please send an email to ConsumerRequests@AcquireHealth.com, or write to us:
CA Privacy Rights
Acquire Health, LLC
1 E Broward Boulevard
Fort Lauderdale, FL 33301
California Civil Code Section 1798.105 gives California consumers the right to request that a business delete any personal information about the consumer which the business has collected about the consumer; provided, however, that a business shall not be required to delete such information if it is necessary for the business to maintain the personal information in order to: (i) complete the transaction for which the personal information was collected, provide a good or service requested by the consumer, or reasonably anticipated within the context of a business’s ongoing relationship with the consumer, or otherwise perform a contract between the business and the consumer; (ii) detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; (iii) debug to identify and repair errors that impair existing intended functionality; (iv) exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; (v) comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code; (vi) engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws; (vii) to enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business; (viii) comply with a legal obligation; (ix) otherwise use the consumer’s personal information, internally, in a lawful manner that is compatible with the context in which the consumer provided the information.
Within 45 days of receipt of a California consumer’s verifiable consumer request, Acquire Health will delete the personal information of that California consumer. Acquire Health reserves the right to extend this initial 45 days by an additional 45-day period when reasonably necessary.
California Civil Code Section 1798.110, gives California consumers the right to request that a business that collects personal information about the consumer disclose to the consumer the following: (i) the categories of personal information it has collected about the consumer; (ii) the categories of sources from which the personal information was collected; (iii) the business or commercial purpose for collecting or selling personal information; (iv) the categories of third parties with whom the business shares personal information; and (v) the specific pieces of personal information it has collected about that consumer.
Within 45 days of receipt of a California consumer’s verifiable consumer request, Acquire Health will provide a response to the California consumer. Acquire Health reserves the right to extend the initial 45 days by an additional 45-day period when reasonably necessary.
California Civil Code Section 1798.115, gives California consumers the right to request that a business that sells the consumer’s personal information, or that discloses the consumer’s personal information for a business purpose, disclose to that consumer: (i) the categories of personal information that the business has collected about the consumer; (ii) the categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold; (iii) the categories of personal information that the business disclosed about the consumer for a business purpose.
Note, Acquire Health neither discloses your personal information for a business purpose, nor does Acquire Health sell your personal information.
California Code Section 1798.125, provides California consumers with the protection and peace of mind of knowing that Acquire Health will never discriminate against a California-based consumer because that consumer exercised any of his, her or their rights under the California Civil Code. This prohibition on discrimination includes, but is not limited to: (i) denying goods or services to the California consumer, (ii) charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (iii) providing a different level or quality of goods or services to the consumer; (iv) suggesting that a consumer will receive a different price or rate for goods or services or a different level or quality of goods or services.
Over the preceding 12 months, Acquire Health has collected the following pieces of personal information: (i) first and last name; (ii) physical postal address; (iii) email address; (iv) Internet Protocol Address; (v) characteristics of protected classifications under California and federal law, including gender and age; (vi) and internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with our website, application, or advertisements. This list of personal information represents a complete list of the personal information that Acquire Health has collected over the last 12 months. Acquire Health does not collect all of these categories of personal information from every consumer.
Kids’ Personally Identifiable Information
Our Site is not intended for children under the age of 13. It is Our assumption that Our Site is being used by adults or minors supervised by a parent or guardian. We are committed to complying with the Children’s Online Privacy Protection Act (“COPPA”).
If a parent believes that his or her child has provided Us with personal information, he or she can contact Us via email or postal mail as listed below. We will promptly delete the information upon learning that it relates to a child under the age of 13.
We encourage parents to talk to their children about their use of the Internet and the information they disclose to websites.
Other Things You Should You Know About Your Privacy
This Site takes reasonable steps to protect personally identifiable information as you transmit it to Our Site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, email sent to or from this Site may not be secure.
We work hard to protect Acquire Health and Our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information We hold. We maintain industry standard security measures to protect sensitive data. Although We will exercise reasonable care in providing secure transmission of information between your computer and Our servers, We cannot ensure or warrant the security of any information transmitted to Us over the Internet and We accept no liability for any unintentional disclosure.
- Violation of Law, Rule or Regulation
The terms elaborated herein will not apply in the event that you engage in certain improper conduct. Acquire Health shall have the right to use or release to third parties personally identifiable information regarding users who use this Site for any fraudulent purpose or who engage in conduct which Acquire Health deems improper.
- Links to Other Websites
- Do Not Track Requests
Currently, We do not respond to browser “Do Not Track” signals.
- European Union Visitors
The Acquire Health services are intended for use only by residents of the United States.
Contacting Acquire Health
Acquire Health LLC
Suite 300 West
To Opt Out of Future Communications
If you do not want to receive further communication from Acquire Health, please email Info@AcquireHealth.com.